Privacy Policy
1. Introduction
Welcome to Embranda. We are a branding and web design studio focused on creating transformative connections through clear, impactful storytelling and effective brand messaging. Our mission is to help businesses enhance their relationships with customers, fostering long-lasting emotional connections. Please read this Privacy Policy, and by continuing to use our site, you agree to this policy and our Terms of Service.
2. Data Collected
Data Storage Location
Embranda operates with web hosting services provided by Hostinger, located in the USA (Arizona). Hostinger adheres to global privacy standards, including the GDPR. For more information on Hostinger’s privacy practices, see their Privacy Policy.
Contact Form Submissions
When you submit inquiries through our contact form, the information is securely stored with Hostinger. We use this information solely for customer support and do not share it with third parties.
Embranda collects certain personal data through our contact and potential client forms to better understand the needs of our visitors and to offer personalized services. Below is a breakdown of what information we collect and for what purposes:
Begin Now Form
In our begin noew form, we collect the following information to understand the characteristics and needs of your business:
- Basic Information: Name, last name, email address, phone number, country, and city.
- Business Details: Business activity, current status of the brand (time in the market), and number of employees.
- Existing Assets: Information on whether you already have a domain, hosting, logo, visual identity, or website.
- Service Interests: Selection of services you are interested in.
- Current Brand Situation: Overview of needs or desired changes to your brand identity or website.
- Estimated Budget: Budget range for the requested services.
- Referral Source: How you heard about us.
- Additional Information: Other comments to help us better understand your expectations.
Contact Form
In our contact form, we collect the following information to respond to general inquiries:
- Basic Information: Name, email address, and phone number.
- Subject of the inquiry and message: Specific details of the inquiry you are sending us.
Purpose of Data Usage
All information collected through these forms is used for the following purposes:
- Communication: To respond to your inquiries, assess your business requirements, and provide solutions aligned with your needs.
- Service Proposal: To develop a proposal tailored to your interests and budget.
- Service Improvement: To better understand how you found us and to improve our marketing campaigns on social media and other channels.
Comments
When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.
We use Google Analytics, Google Ads, and Google Search Console for anonymous reporting and analysis of site performance and usage. No personally identifiable information is stored or used. If you wish to opt out, you may use: Google Analytics Opt-out.
Cases for Using the Personal Data
We may use your personal information for the following purposes:
- Verification and identification during site use
- Communication and customer support
- Updates on services or relevant changes to the website
- Fraud prevention and site security
- Customizing your website experience
Plugins and Data Collection
Embranda utilizes various plugins to enhance user experience. Some of these plugins may collect anonymous usage data or rely on cookies for functionality. The following plugins are used:
- Advanced Popups: Used to display content relevant to user interests. Consent is obtained prior to displaying popups.
- Contact Form 7: For processing inquiries, securely storing data for customer support.
- Cookie Information Plugin: Manages cookie consent in accordance with GDPR.
- Meta Pixel and Google Analytics: For tracking and analytics to improve our marketing campaigns. Users may opt out.
- WooCommerce: Collects necessary information for purchases, such as name, address, and payment data. Data is stored with high security standards.
Each plugin complies with applicable data privacy regulations, and users have the right to request additional details or opt out as preferred.
3. Embedded Content
Content on our site may include embedded media from external sources, such as Instagram, Facebook, Pinterest, Dribbble, or Behance. Embedded content from other websites behaves as though you visited them directly. These third-party websites may collect data, use cookies, and track interactions. Each platform has its own privacy policies, which you can review:
4. Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
Necessary Cookies (all site visitors)
- PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface
5. Who Has Access To Your Data
- For Non-Registered Visitors
We do not retain or view personal information for non-registered visitors. - For Registered Users
Only our administrators and customer support team can access personal data as needed for service.
6. Third Party Access to Your Data
We do not share personal information with any third parties. Limited data is only shared for site functionalities, such as Google Analytics and any service mentioned above.
7. How Long We Retain Your Data For
Contact form entries and metadata are retained until deletion requests are made.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR Rights
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. Embranda permits residents of the European Union to use its Service. Therefore, it is the intent of Embranda to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
You can request all the information we have collected about you here.
10. Third Party Websites
Embranda may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by Embranda, and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.
Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. Embranda bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.
11. Release of Your Data for Legal Purposes
At times it may become necessary or desirable to Embranda, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.
If you have any questions or requests regarding this Privacy Policy, feel free to conctact us at hola@embranda.com.mx.